Refund Policy
What is our Return Policy?
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Return Window
Returns must be shipped back to us within 30 days from the date you your package is delivered.
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Restocking Fee
There will be a 20% restocking fee on all returns. (If the fault is ours, Damage, Wrong Product Sent, and so on on there will not be any restocking fee)
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Reason Why
Anything purchase at TeeShirtPalace is a unique custom made product and printed just for you. So there will be a 20% re stocking fee on all products. If you need to make an exchange there will not be a restocking fee.
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Who Is Responsible for Return Label?
TeeShirtPalace will provide a pre-paid label for anything that was damage, miss printed, or defective. For all other cases, return shipping cost are the responsibility of the customer. If you need a return label sent to you please contact us either by phone or email
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Process Returns
Once we receive the return please allow 6-10 days business to process you. Returns. All returns will be processed through our inspection department for approval. Please allow 3-5 business days to receive your refund once it is refunded.
We cannot accept customers return or exchanges if any product has been washed, worn, or over 30 days. -
Package Includes
Included packing slip with all returns.
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Shipping charges
Shipping charges are non-refundable
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Defective Items
Please call us at +1 844-874-8668 (+1 844-874-8668) for instructions.
What is our Exchange Policy?
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Exchange Window
Exchanges must be returned to us 30 days from the date you received the package.
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Exchange Process:
In order to exchange please send an email to support@amazingtees4u.com stating your reason for the exchange including new request for sizes and colors.
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Package Includes:
Included packing slip with all exchanges. Please state size you need with any notes you would like to add.
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Exchange Guidelines:
We cannot accept customers return or exchanges if any product has been washed, worn, or over 30 days. Once we receive your exchange any product that has a handling time of 1-2 days will take 3-5 business days to reship. Any product that has a handling time of 4-7 days can take up to take 6-10 business days to reship. If you need to exchange the design, style, or there is a price different of any product you will need to re order. Once that is done please send us a email stating your ordered with new and old order confirmation number and we will refund your original order not including shipping.
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Need It Faster:
Please call customer service at +1 844-874-8668 (+1 844-874-8668) or email us at support@amazingtees4u.com
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Package Exchange Address:
Tee Shirt Palace: Exchanges 701 Hi Hope Lane, Lawrenceville, GA, 30043, USA
- No Restocking Fee!
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International Exchanges
For All Internation Exchanges the Customer Will Be Responsible For Shipping Cost Only.